There are umpteen EPOS solution providers in the UK so what sets us apart from the crowd? This is something that I am often asked. Its a good question and people are quite right to ask. Every company these days needs a USP to survive. I would say that ours is quite simply that all the software for our systems is developed inhouse. Were not box shifters we dont buy other peoples software and sell it on. So whats wrong with that anyway? There are plenty of EPOS companies out there that do it. Well, two things mainly the impact on customer service and the effect on the cost of the final solution. Where the EPOS company is acting as a reseller you have to pay their margin for the software. An increased cost doesnt mean that youre getting a better solution only that youre paying for the privilege of buying the software through a third party. As far as customer service is concerned these softwaresolution resellers often dont know the product well enough to support it 100 they often cant give you an answer on the spot and need to revert to the original software provider. Sometimes overseas or not immediately contactable means a delay in getting answers. Were different in this respect much different because all of our software is developed inhouse its also supported inhouse. This means that when you need an answer you get it straight away without delay. Whats more we offer something that these resellers cant provide customisation. Especially with bigger businesses its simply not viable for the business to adapt to the software for these people its essential that the software is flexible and adaptive. With low cost customisation work available to any of our customers even the smallest business can afford extensions to the software to suit their needs. Of course for the vast majority of people the software will suit them out of the box and from the word go not all businesses can be pigeoned holed though and clients requirements vary so much.

Address: Image Software 19 Chiswell Road Canford Heath Poole Dorset BH17 9FB
Telephone: 0870 755 0246
Fax: 0870 8310020
Website: http://www.imagesoft.co.uk/